Product Designer

Maya Linwood

I design complex services that feel clear to the people who rely on them.

Recruiter summary

Maya moves between product strategy and detailed interaction design, with a focus on healthcare and operational tools.

Leads discovery through delivery with product and engineering partners.

Builds accessible systems for complex, high-stakes workflows.

Makes research traceable to concrete product decisions.

Nine years designing products where clarity, trust, and operational reality matter.

2023 - Present

Northstar Health

Leading patient and clinician workflows across a multi-product care platform, from service mapping through shipped interaction systems.

2020 - 2023

Common Thread

Designed research, planning, and reporting tools for distributed operations teams while helping establish the company design system.

2017 - 2020

Relay Studio

Worked with early product teams on information architecture, prototyping, user research, and accessible interface delivery.

Three case studies, each solving a different kind of complexity.

Clinical coordination

Turned fragmented care tasks into one shared workflow for clinicians and support teams.

01 / 03

A practical toolkit for turning ambiguous services into understandable product decisions.

Product strategy

Interaction design

Design systems

Qualitative research

Service mapping

Accessible design

Get the complete CV, or ask Maya about a product challenge your team is working through.